MARKET UP LLC

TERMS & CONDITIONS, PURCHASE AGREEMENT, AND SERVICE AGREEMENT

Last Updated: October 15, 2026

These Terms & Conditions, Purchase Agreement, and Service Agreement (“Agreement”) apply to all purchases, programs, products, coaching, consulting, marketing services, advertising services, implementation services, audits, workshops, digital products, and other services provided by Market Up LLC, owned by Amy Rayanne Harmon (“Market Up LLC,” “Company,” “we,” “us,” or “our”).

By purchasing a product or service, checking the agreement box at checkout, signing an agreement, submitting payment, participating in a program, accessing digital materials, or engaging Market Up LLC to perform services, you (“Customer,” “Participant,” “Client,” “you,” or “your”) acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree to these Terms, do not purchase or use our products or services.

1. PRODUCTS AND SERVICES COVERED

This Agreement applies to all products and services offered by Market Up LLC, including but not limited to:

online courses;

self-paced courses;

courses that include coaching or live support;

digital workshops;

live workshops;

recorded trainings;

group coaching;

one-on-one coaching;

consulting;

audits;

strategy sessions;

guided implementation;

done-with-you services;

done-for-you services;

advertising setup;

advertising management;

marketing services;

campaign development;

funnel development;

website or landing-page-related services;

lead-generation services;

social-media marketing;

digital marketing;

email marketing;

templates;

guides;

eBooks;

downloadable resources;

memberships;

AI-related resources;

educational materials;

other products or services offered by Market Up LLC.

The specific deliverables included in a purchase will be described on the applicable sales page, proposal, invoice, checkout page, order form, statement of work, or written service agreement.

2. DIGITAL PRODUCTS AND COURSE ACCESS

Digital products may be delivered through email, download, online member portal, video platform, live online session, recorded training platform, or another electronic method.

You are responsible for providing accurate contact information.

If you do not receive access instructions, you must contact Market Up LLC so we can attempt to correct the issue.

Failure to open an email, access a portal, download a resource, attend a live session, complete a course, or implement the material does not create a right to a refund.

3. COURSES THAT INCLUDE COACHING OR SUPPORT

Some Market Up LLC courses may include:

live coaching;

group coaching;

question-and-answer sessions;

implementation support;

office hours;

private coaching;

community support;

recorded coaching calls;

other forms of support.

The exact amount, duration, frequency, and format of coaching or support will be stated in the applicable offer.

Purchasing a course does not create unlimited access to Amy Rayanne Harmon or Market Up LLC.

Support is limited to what is specifically included in the purchased offer.

4. ONE-ON-ONE COACHING AND CONSULTING

Market Up LLC may provide private coaching, strategy, consulting, or implementation services.

These services are educational, advisory, and strategic in nature.

Market Up LLC may provide recommendations, feedback, ideas, strategies, or suggested actions, but the Client remains responsible for all final business decisions.

Unless specifically included in writing, coaching does not include unlimited implementation, ongoing campaign management, legal review, accounting, tax advice, or technical support outside the stated scope.

5. DONE-WITH-YOU SERVICES

Done-with-you services may involve Market Up LLC working alongside the Client to implement marketing, advertising, funnels, campaigns, strategy, or other business systems.

The Client understands that successful completion may require cooperation, access, decisions, approvals, materials, and participation from the Client.

Market Up LLC is not responsible for delays caused by the Client’s failure to provide:

account access;

images;

videos;

copy;

pricing;

business information;

approvals;

payment information;

advertising budget;

timely responses;

other information reasonably necessary to complete the work.

6. DONE-FOR-YOU SERVICES

Market Up LLC may also provide done-for-you marketing or advertising services in which Market Up LLC performs work on the Client’s behalf without the Client actively participating in each step.

Done-for-you services may include:

advertising campaign setup;

advertising management;

campaign creation;

funnel setup;

landing-page work;

copywriting;

marketing strategy;

lead-generation work;

marketing systems;

social-media-related services;

other agreed marketing activities.

The exact scope of work will be described in the applicable proposal, invoice, agreement, sales page, or statement of work.

Work outside the agreed scope may require additional fees.

7. CLIENT APPROVALS AND RESPONSIBILITY

When Market Up LLC creates or manages marketing on behalf of a Client, the Client remains responsible for the accuracy and legality of information provided to Market Up LLC.

The Client is responsible for confirming:

prices;

offers;

promotions;

claims;

testimonials;

photographs;

videos;

business information;

service availability;

product availability;

licensing requirements;

required disclosures;

legal compliance;

industry-specific restrictions.

Market Up LLC may rely on information provided by the Client unless there is an obvious reason not to do so.

The Client is responsible for final approval of marketing materials where approval is requested.

8. CLIENT ACCOUNT ACCESS

Some services require Market Up LLC to access third-party accounts belonging to the Client or Market Up LLC.

This may include:

Meta Business Manager;

Facebook;

Instagram;

Google;

Google Ads;

TikTok;

email platforms;

CRM platforms;

GoHighLevel;

website platforms;

payment platforms;

scheduling platforms;

analytics tools;

AI tools;

other business systems.

By providing or allowing access, the Client authorizes Market Up LLC to use that access solely for the purpose of performing the agreed services.

The Client or Market Up LLC remains the owner of their accounts unless otherwise stated.

The Client is responsible for maintaining appropriate account permissions and security on any account provided for this purpose.

9. ADVERTISING BUDGET

Unless expressly stated otherwise, advertising spend is not included in Market Up LLC’s service fee.

The Client is responsible for advertising costs charged by Meta, Google, TikTok, or any other advertising platform.

Market Up LLC does not control advertising costs.

Advertising costs may fluctuate based on competition, seasonality, market conditions, audience size, placement, platform changes, bidding systems, or other factors.

10. THIRD-PARTY PLATFORM DISCLAIMER

Market Up LLC works with and provides education regarding third-party platforms.

These may include, but are not limited to:

Meta;

Facebook;

Instagram;

Google;

Google Ads;

YouTube;

TikTok;

Pinterest;

LinkedIn;

Microsoft Advertising;

Stripe;

PayPal;

GoHighLevel;

website hosts;

email providers;

AI platforms;

scheduling systems;

CRM systems;

analytics platforms;

other software or technology providers.

These companies are independent third parties and are not owned, controlled, managed, or operated by Market Up LLC.

Market Up LLC has no authority over their policies, algorithms, approval systems, enforcement decisions, pricing, technical systems, terms of service, or business decisions.

Third-party platforms may at any time:

reject an advertisement;

suspend an advertisement;

restrict an advertising account;

disable an advertising account;

suspend or terminate a social-media account;

remove posts or content;

restrict links;

reduce reach;

change algorithms;

change targeting options;

change advertising rules;

change billing systems;

remove features;

add features;

change pricing;

change account requirements;

change verification requirements;

suspend a service;

discontinue a service;

experience technical failures;

change their terms or policies without notice.

Market Up LLC is not responsible for any decision, action, restriction, suspension, rejection, change, outage, loss of reach, loss of functionality, account closure, advertising disapproval, or other action taken by a third-party platform.

Market Up LLC cannot guarantee that any advertisement, campaign, account, website, funnel, post, or content will be approved, remain approved, remain active, or remain available.

The Client understands that use of third-party platforms is subject to the policies and decisions of those companies.

11. PLATFORM CHANGES

Digital marketing platforms change frequently.

A strategy, feature, setting, targeting option, workflow, recommendation, or instruction that is accurate today may later change.

Market Up LLC will make reasonable efforts to provide current information but cannot guarantee that every lesson, training, guide, video, template, or recommendation will remain current indefinitely.

Changes made by third-party platforms do not automatically create a right to a refund.

12. NO GUARANTEE OF RESULTS

Market Up LLC does not guarantee any specific business result.

There is no guarantee of:

customers;

leads;

inquiries;

bookings;

appointments;

revenue;

sales;

profit;

return on advertising spend;

advertising approval;

conversion rate;

cost per lead;

cost per customer;

reach;

impressions;

followers;

engagement;

business growth.

Results vary based on many factors that Market Up LLC cannot control.

These may include:

market conditions;

competition;

pricing;

offer quality;

service quality;

audience;

location;

advertising budget;

demand;

implementation;

seasonality;

customer behavior;

economic conditions;

platform changes;

Client decisions.

Any examples or results shared by Market Up LLC are for educational or illustrative purposes only.

Past results do not guarantee future results.

13. TESTIMONIALS AND CASE STUDIES

Market Up LLC may reference prior customer or client experiences, campaign results, revenue examples, advertising results, testimonials, or case studies.

These examples are not guarantees.

Individual results vary.

Market Up LLC does not represent that every Customer or Client will receive similar results.

14. CLIENT DECISION-MAKING

Market Up LLC may recommend:

strategies;

budgets;

campaigns;

offers;

marketing messages;

tools;

systems;

platforms;

content;

advertising approaches.

The Client remains responsible for deciding whether to implement any recommendation.

Market Up LLC is not responsible for business decisions the Client makes based on the information provided.

15. CLIENT COMPLIANCE

The Client remains responsible for complying with all laws and regulations applicable to their business.

This includes any industry-specific requirements that apply to the Client’s services, advertising, claims, licensing, customer communications, or business operations.

Market Up LLC does not provide legal advice.

16. INTELLECTUAL PROPERTY

All Market Up LLC-created:

courses;

frameworks;

methods;

training materials;

videos;

PDFs;

templates;

guides;

worksheets;

scripts;

presentations;

prompts;

educational resources;

proprietary processes

remain the intellectual property of Market Up LLC unless otherwise agreed in writing.

Purchasing a product or service does not transfer ownership of Market Up LLC’s proprietary materials.

17. CLIENT-SPECIFIC WORK PRODUCT

Where Market Up LLC creates Client-specific marketing materials as part of a paid service, the Client may use the final approved materials for their own business unless the applicable agreement states otherwise.

Market Up LLC retains ownership of:

underlying frameworks;

methods;

systems;

templates;

processes;

training materials;

proprietary strategy;

reusable elements.

The Client may not resell Market Up LLC’s proprietary systems or training as their own.

18. COURSE AND LOGIN SHARING

Course access is for the purchaser only unless otherwise stated.

Customers may not:

share login credentials;

provide another person access;

copy course videos;

distribute downloads;

upload materials to shared drives;

resell course content;

republish course content;

use course content to create a competing product.

Unauthorized sharing may result in termination of access without refund.

19. ARTIFICIAL INTELLIGENCE AND AI TOOLS

Market Up LLC may use, recommend, demonstrate, or teach artificial-intelligence tools.

AI platforms are third-party services.

Market Up LLC does not control:

AI output;

accuracy;

privacy practices;

pricing;

availability;

platform policies.

The Customer or Client is responsible for reviewing AI-generated material before using it.

20. FEES AND PAYMENT

You agree to pay the amount stated in the applicable offer, invoice, proposal, or checkout page.

By providing payment information, you authorize Market Up LLC and its payment processor to charge the applicable amount.

21. PAYMENT PLANS

If a payment plan is offered, the payment plan is a method of paying the full agreed purchase price over time unless otherwise stated.

Choosing a payment plan does not convert the purchase into a month-to-month subscription unless the offer specifically states that it is a subscription.

You remain responsible for the full agreed amount.

22. RECURRING SERVICES

Some marketing or consulting services may be provided on a recurring basis.

The applicable proposal, invoice, or service agreement will state:

billing frequency;

service scope;

renewal terms;

cancellation requirements;

notice periods.

Recurring service terms will control where they conflict with general terms in this Agreement.

23. LATE OR FAILED PAYMENTS

Market Up LLC may pause or suspend services when payment is past due.

Market Up LLC is not responsible for delays resulting from suspended work due to nonpayment.

Digital product or course access may also be temporarily suspended for unpaid amounts where applicable.

24. REFUND POLICY

Because digital products provide immediate access to proprietary content, all digital product sales are final except where otherwise required by law.

Market Up LLC does not ordinarily provide refunds, exchanges, or credits for:

courses;

workshops;

eBooks;

guides;

templates;

downloadable products;

digital resources;

recorded trainings;

digital memberships.

25. SERVICE FEES

Fees for coaching, consulting, done-with-you, and done-for-you services are governed by the specific offer, invoice, proposal, or written service agreement.

Once work has begun, amounts already earned for work performed are non-refundable except where required by law.

Prepaid service fees may also be subject to the cancellation provisions stated in the specific service agreement.

26. MISSED COACHING OR CONSULTING APPOINTMENTS

Unless otherwise stated, appointments should be canceled or rescheduled with reasonable notice.

Repeated missed appointments or late cancellations may result in forfeiture of the scheduled session if stated in the applicable service terms.

Market Up LLC may reschedule a session when necessary because of illness, emergency, weather, technical failure, or other reasonable circumstances.

27. CLIENT DELAYS

If a Client delays providing required materials, approvals, information, payment, or access, project timelines may also be delayed.

Market Up LLC is not responsible for deadlines missed because of Client-caused delays.

28. SCOPE CHANGES

Requests outside the original scope of work may require:

additional fees;

additional time;

revised deadlines;

a new proposal or agreement.

Market Up LLC is not obligated to perform additional work without agreement.

29. TERMINATION OF SERVICES

Either party may terminate ongoing services in accordance with the cancellation or notice requirements stated in the applicable proposal or service agreement.

Market Up LLC may immediately suspend or terminate services for:

nonpayment;

fraud;

harassment;

unlawful conduct;

account misuse;

intellectual-property violations;

serious breach of this Agreement;

behavior that creates an unreasonable risk to Market Up LLC or another Client.

Amounts already earned remain due.

30. BILLING QUESTIONS AND CHARGEBACKS

If you believe there is a billing error, duplicate charge, unauthorized transaction, or other payment issue, please contact Market Up LLC at:

[email protected]

so we have an opportunity to investigate the matter.

If a chargeback or payment dispute is initiated, Market Up LLC may provide the payment processor or financial institution with relevant records, including:

order information;

payment records;

signed agreements;

checkout acceptance;

Terms acceptance;

access records;

course-delivery records;

email correspondence;

service records;

project files;

approval records;

proof of work performed.

A chargeback does not automatically terminate obligations that otherwise remain legally owed.

Market Up LLC may suspend product access or services while a payment dispute is pending.

31. TECHNICAL PROBLEMS

If a Customer experiences a legitimate technical problem accessing purchased materials, the Customer should contact Market Up LLC.

Market Up LLC will make reasonable efforts to correct the issue.

Temporary outages or third-party technical problems do not automatically create a right to a refund.

32. CONFIDENTIALITY

Market Up LLC may receive confidential business information while performing coaching, consulting, or marketing services.

Market Up LLC will use reasonable care to protect confidential Client information and will use it only as reasonably necessary to provide services.

This does not apply to information that:

is publicly available;

was already lawfully known;

is independently developed;

must be disclosed by law.

33. GROUP PROGRAM CONFIDENTIALITY

Participants in group coaching, workshops, or group programs may learn information about other participants.

Participants agree not to intentionally disclose another participant’s private or confidential business information without permission.

34. CLIENT DATA AND PRIVACY

The Client is responsible for ensuring that data provided to Market Up LLC is lawfully collected and may legally be used for the requested services.

Market Up LLC will handle Customer and Client information in accordance with its Privacy Policy and applicable law.

35. RECORDINGS, PARTICIPATION, AND PERMISSION TO USE

Market Up LLC may record live courses, workshops, coaching sessions, group calls, question-and-answer sessions, implementation sessions, or other live educational programs.

By attending and participating in a recorded session with your camera on, microphone on, or by otherwise speaking or appearing during the session, you acknowledge and agree that your name, image, likeness, voice, comments, questions, and participation may be captured in the recording.

You grant Market Up LLC and Amy Rayanne Harmon permission to record, reproduce, edit, display, publish, distribute, and use your recorded participation in connection with Market Up LLC’s business, including but not limited to:

course replays;

current or future courses;

workshops and trainings;

educational materials;

membership content;

internal training;

social media content;

website content;

advertising and promotional materials;

other Market Up LLC educational or marketing purposes.

This permission is granted without additional payment, compensation, or approval unless otherwise agreed in writing.

If you do not consent to your image, voice, name, or participation being recorded or reused, you are responsible for keeping your camera turned off, keeping your microphone muted, and refraining from speaking or otherwise participating in a manner that would identify you during the recorded portion of the session.

Participants who do not wish to appear in a recording may still observe the session with their camera and microphone turned off.

Market Up LLC will not intentionally disclose highly sensitive personal information shared privately outside of the recorded program.

36. TESTIMONIALS AND PUBLICITY

Market Up LLC may request permission to use testimonials, reviews, screenshots, photographs, videos, or results in marketing.

Where identifying information will be used, Market Up LLC may seek permission as appropriate.

Nothing in this Agreement prevents a Customer or Client from providing an honest review.

37. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Market Up LLC and Amy Rayanne Harmon will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of Market Up LLC products or services.

To the fullest extent permitted by law, Market Up LLC’s total liability relating to a specific purchase or service will not exceed the amount paid to Market Up LLC for the specific product or service giving rise to the claim.

Nothing in this Agreement excludes liability that legally cannot be excluded.

38. INDEMNIFICATION

To the fullest extent permitted by law, the Customer or Client agrees to indemnify and hold harmless Market Up LLC, Amy Rayanne Harmon, and their contractors, employees, and representatives from claims arising from:

Client-provided materials;

false or inaccurate information provided by the Client;

illegal business practices;

infringement of third-party rights;

violations of law;

misuse of Market Up LLC materials;

material breach of this Agreement.

39. FORCE MAJEURE

Market Up LLC is not responsible for delays caused by circumstances reasonably outside its control, including:

natural disasters;

severe weather;

illness;

internet outages;

power outages;

platform outages;

government action;

public emergencies;

widespread technology failure;

war;

civil disturbance.

40. NO EMPLOYMENT OR PARTNERSHIP

Nothing in this Agreement creates an employment relationship, partnership, agency relationship, franchise, fiduciary relationship, or joint venture between Market Up LLC and the Customer or Client.

41. GOVERNING LAW

This Agreement shall be governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

Any dispute shall be handled in a court of competent jurisdiction as permitted by applicable law.

42. INFORMAL DISPUTE RESOLUTION

Before filing a lawsuit, the parties agree to attempt in good faith to resolve the dispute informally.

The complaining party should provide written notice describing the issue and requested resolution.

43. SEVERABILITY

If any part of this Agreement is found invalid or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.

44. NO WAIVER

Failure to enforce a provision on one occasion does not waive the right to enforce that provision later.

45. ENTIRE AGREEMENT

This Agreement, together with any applicable:

checkout page;

sales page;

proposal;

invoice;

statement of work;

signed service agreement;

constitutes the agreement between Market Up LLC and the Customer or Client regarding the applicable purchase or service.

When a separate written service agreement contains more specific terms, those specific terms will control for that service and these terms will still apply to anything not specifically mentioned in that contract.

46. CHANGES TO THESE TERMS

These Terms apply to purchases made on or after the date shown above.

Market Up LLC may update these Terms from time to time.

Updated Terms will apply to future purchases and services unless otherwise required by law or separately agreed to in writing.

47. CONTACT INFORMATION

Market Up LLC
Amy Rayanne Harmon
Email: [email protected]

1-706-514-4964

Updated October 15, 2026

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